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05-09-2020 10:56 AM
HP omen would not start after running great for months. I hit the power button and nothing happens. Green light in the back of pc is on, so I guess it’s still getting power, but the pc will not turn on, anyone know what’s wrong
05-14-2020 07:15 PM
@Thejogan , welcome to the forum.
What is the full model or product number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. Here is a guide to help you find it: https://support.hp.com/us-en/document/bph07555
Also, did you notice any, if only slight, differences in how the computer operated before it wouldn't turn on; freezing, slow boot, etc?
I am not an HP Employee!!
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