-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Desktops
- Hard Drive disappeared and deleted all my games

Create an account on the HP Community to personalize your profile and ask a question
12-14-2022 10:47 PM
I was Installing a big game and it stopped downloading so I restarted then when I got back on all of my games were gone and I realized my Samsung 870 EVO SSD hard drive folder was missing and everything inside was gone. I don't know how to get it back or if I can. Please help.
12-19-2022 12:58 PM
@Indie_Kirkland
Welcome to the HP support community.
I understand that the hard drive is not detected, I am glad to assist you.
Run a test on the hard driver to check for any failures:-
1) Shut down the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to Component test.
5) From the list, run the Hard Drive (extensive) test.
6) Let me know the test results.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee