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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

Around 3 months ago whenever I would Start my computer I would get a hard disk error with the blue screen, i ran all the diagnostic options and everything passed, I kinda put it back cause I thought its not a big deal, last week it got so bad i couldn't boot into windows anymore, so i backed up everything and reinstalled windows with a USB drive, the problem was still there, so i figured my m.2 ssd needs to go , i purchased a 970 pro ssd and replaced it with the older one today , i cloned it so my windows would remain, i restarted my computer and the problem is still there with same exact error massage.  Hard disk failure 3f5. 

I have no idea what do to now, please help

1 REPLY 1
HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

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