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Level 12
Level 12
992 992 103 235
Message 11 of 14
70
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Hard drive error

Hello, why on your capture Legacy is enable and secure boot disable?? You can try disable Legacy and enable secure boot?? 

If you have the same error, you can try to make the test with F2 and tell me what is your results. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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Level 2
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Message 12 of 14
58
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Hard drive error

It's passed the test but still giving me error 

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Message 13 of 14
49
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Hard drive error

do i need to have original hard drive plugged in 

 

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Level 12
Level 12
992 992 103 235
Message 14 of 14
40
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HP Recommended

Hard drive error

Hello, you can test if you have the original drive but I think you will to boot into it. 

 

Your Windows system is it up to date?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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