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‎01-31-2020 06:46 AM

HP Recommended
Product: Pavillion 15-ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

Any news of a HP update? I've been trying to fix this problem for the past 2 months since I bought this laptop, guess I wont be buying HP anytime soon since they cannot such a widespread problem

1 person had the same question
2 REPLIES 2

‎01-31-2020 08:43 AM

HP Recommended

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hardware-reserved-RAM/m-p/7372...

Hello, do you want to tell to the same problem?? How much available RAM have you??

If your 8 Gb of RAM is not quite for you you can probably upgrade to 16 Gb..

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎02-20-2020 02:03 PM

HP Recommended

I have 5.9 GB of RAM, 2,1 being reserved for the integrated AMD GPU. No trick I have tried from the Internet has solved this problem and I have no setting in BIOS that could help solve the problem, And no, the system dosent release the hardware reserved RAM when under stress even if the GPU on load is the dedicated NVIDIA one. I would greately appreciate any solution to this problem because advertising a laptop with 8GB of RAM when you actually can only use 6 is wrong. Thank you for your attention and time!

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