05-18-2019 07:33 PM - edited 05-18-2019 07:43 PM
I am trying to use the Omen Controller app that I installed on my OMEN BY HP and I have checked and installed ALLLLLL the updates and have looked at ALLLLLLLL the youtube videos and STILLL this is not fixed ??!?!?! the darn app keeps telling me "no supported omen host PC is associated with this account", and YES I also added this to my devices on the HP website so WHAT in the H am I freaking missing because Im ready to be done with this BS TBH 😠
05-18-2019 07:53 PM
To better understand whats happened I need to know a little more detail.
Omen Control is an old program that came specifically with your 870 series.
Omen Command Center is an App from the Microsoft Store.
That error sounds like you installed the "Command Center" from the Microsoft Store since the "Control Center" is not available from there.
If this is the case, the Command Center will not work on your desktop. You would do best to uninstall it.
The 870 is an older series that came out before the Omen Command Center was created, therefor it wont work together.
05-18-2019 08:00 PM - edited 05-18-2019 08:07 PM
So what software exactly do I need to donload for my Omen to be able to control its LED and monitor such ?????? Please and thanks in advance
05-18-2019 08:29 PM - edited 05-18-2019 08:30 PM
Tell me exactly what you are trying to achieve.
Did you wipe the drive or something?
Control Center came preinstalled already unless you reinstalled Windows or something.
If so, the only install file for that is this link (and you need the HP System Event utility also)...
HP System Event Utility
Omen Control software
05-18-2019 08:39 PM
That might be a problem. I have not found a solution to the SynComm issue if it pops up, and it rarely gives an issue unless you install Windows from the Microsoft ISO.
About all you can do is...
- Reinistall the control center.
- Force Windows updates to check for updates, even if it shows its up to date.
- Try installing the HP Support Assistant and running a driver check from it. https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Other than that, Im at a loss. Im sorry.
05-18-2019 08:46 PM
If its a real problem that you need the control center to work and you dont have the HP recovery media to reinstall with, you can actually download the factory Windows install media from the HP Cloud Recovery.
Thats about the best I can offer.