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‎04-09-2021 12:12 PM - edited ‎04-09-2021 12:12 PM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

I cannot seem to get the right RAM that physically fits in the upgrade slots for my OMEN PC 870-XXX Desktop PC.

 

I bought this from Best Buy with initial factory load of 8 GB.

 

I then ordered an 8 GB expansion of RAM matching the following specs:

DDR4 2133MHz PC4-17000 1.2V Non-ECC DIMM

from A-Tech on Amazon.

 

This is listed as the official RAM type for upgrade for Omen, but when I try to physically insert it, little notches at the edges do not align nor permit me to push it in and snap into place.

 

Is there some special proprietary RAM I have to buy for Omen upgrades -- or is there some trick of installation I am missing?

 

2 REPLIES 2

‎04-09-2021 06:47 PM

HP Recommended

@JohnVLinton 

 

What is your HP-OMEN 870-2XX ? For example

 

                     OMEN by HP Desktop PC - 870-224 

 

It uses standard uATX: 24x24 cm (9.4x9.4 in) motherboard and standard DDR4 RAM. You can use a tool called CPU-Z to see what it is.

 

HP uses standard RAM sticks from other vendors therefore RAM should physically fit.

 

Regards.

 

 

BH
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‎04-10-2021 08:44 AM

HP Recommended

I do have a HP-OMEN 870-224.

 

It says on lookup with your tool DDR4 8GB, which is what I got.  Maybe I overlooked how it fits.

 

Will have to try again.  Attached image is the RAM I bought.

 

Thanks

20210410_103802.jpg

John

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