• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN 27i Monitor
Other

I am trying to get my monitor and ps5 to its max settings which should have the monitor at 2560 x 1440p at 165Hz but my ps5 wont let me change the resolution to 2160p and the refresh rate to 120 Hz because it says the monitor doesn't support it? so when i look at the resolution the monitor is only at 1920 x 1080 at 60Hz and i have no idea how to change the resolution because the monitor menu has no option to do so?

if im just completely wrong about this please let me know lol

1 REPLY 1
HP Recommended

@Bruhledezma,

 

Welcome to our HP User Forum!

 

If this is your monitor: https://support.hp.com/us-en/document/c06586064#:~:text=Hardware%20%20%20Product%20name%20%20%208AC9..., then the refresh problem you have with your PS5 is that the HP OMEN 27i does not support HDR. You see, HDR, 60+ hertz modes, and other similar PS5 graphics settings only work on/with monitors that support these features.

 

References: https://www.rtings.com/monitor/reviews/hp/omen-27i/ and here: https://playerassist.com/how-to-change-resolution-on-ps5-improve-graphics/#:~:text=Here%E2%80%99s%20....


Hope this was helpful.

 

Kind Regards,


NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.