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HP Recommended
EX900 plus P/N 35m35AA#ABA
Microsoft Windows 11

I cannot Find a link to register my EX900 plus P/N 35m35AA#ABA so that i can setup a warranty, i installed this HDD in a laptop on 04/18/24 and on 05/14/24 i came into the computer not booting, i had the old ssd which i put in and it booted fine. I then went in to Disk management and it wanted to reinitialize my drive which i tried to do and it failed with a cyclic error. it also makes any system boot slow if it is installed in the computer. please just me a link that i can get this warranty going, When i go Here:

https://support.hp.com/us-en/contact/product-serial-number, it tells me the serial number is not found, and so it will not give me a phone number to call to get it warrantied.

1 REPLY 1
HP Recommended

Hi @Lonnonpdd

 

Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

 

Kindly visit the nearest HP authorized service center, along with the component and invoice copy, the service team will check and assist you. 

Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode)

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!


Regards,
Max3Aj

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