cancel
Showing results for 
Search instead for 
Did you mean: 
CaptBilly1Eye
Level 1
3 1 0 4
Message 1 of 8
6,324
Flag Post

Solved!

How to stop OMEN Remote Play from Starting

HP Recommended
HP Obelisk Desktop 875-0014
Microsoft Windows 10 (64-bit)

Since I am not currently using the system for remote gaming, I would like to stop Remote Play from starting at every boot.

 

I am familiar with Windows Services.msc.
Is there a specific Service I can temporarily disable to stop Remote Play from automatically starting without affecting anything else?

1 ACCEPTED SOLUTION

Accepted Solutions
Photoray002
Level 15
Level 15
12,664 12,442 1,306 4,288
Message 2 of 8
Flag Post
HP Recommended

Hello @CaptBilly1Eye 

 

Im guessing you at some point signed into the Omen Command Center and probably turned it on.

Run the OCC again, sign in and click on Remote play. Move the slider to off under Enable Streaming on Windows Start.

Then you can log out if you wish.

Let me know if that works.

View solution in original post

7 REPLIES 7
Photoray002
Level 15
Level 15
12,664 12,442 1,306 4,288
Message 2 of 8
Flag Post
HP Recommended

Hello @CaptBilly1Eye 

 

Im guessing you at some point signed into the Omen Command Center and probably turned it on.

Run the OCC again, sign in and click on Remote play. Move the slider to off under Enable Streaming on Windows Start.

Then you can log out if you wish.

Let me know if that works.

View solution in original post

CaptBilly1Eye
Author
Level 1
3 1 0 4
Message 3 of 8
Flag Post
HP Recommended

Thanks for your help, Photoray002.
When I signed into Omen Command Center and then selected Remote Play, there was no slider control available.
There was only a screen advising how to install the OCC software.
I had never installed or enabled OCC on a secondary device.

Now that I have gone through those steps, the slider is available and I was able to set it to Off.
That appears to have resolved my original issue.  Thank you.

I will now uninstall the OCC installation on my secondary device (smartphone).

It is odd and unfortunate that installing it on the secondary device was required in order to shut down the automated service on my desktop.

Photoray002
Level 15
Level 15
12,664 12,442 1,306 4,288
Message 4 of 8
Flag Post
HP Recommended

Thanks for the heads up. I have never heard of such a thing either. I have no idea what just happened with your system that you had to do that also as its not something anyone has ever reported before.

Glad its working now.

0 Kudos
Shane_Singh
New member
2 2 0 0
Message 5 of 8
Flag Post
HP Recommended

same things been happening to me from about 2 weeks ago. First, week, the program would start way enlarged and off-screen, only way to click anything was to manually resize it, then click Omen Desktop. (i usually on the lighting to display the Temps when gaming, and switch it off to preserve the chipset when not)

This week, the Remote-Play would start by itself ONLY when/As soon as connected to the internet. i do not have this installed on any other device

 

Am i being hacked?

 

PS.1, i do not /never frequent any porn/nefarious/questionable sites

PS.2, Forums show this 'enlargement & off-screen' problem popping-up just recently, could this issue be escalated upstairs to determine any possible exploits and patched asap please. No dramas, we bought the Omen series cos we love HP for its reliability, if it is an exploit, just patch it quietly and asap to restore our peace-of-minds.

 

Thanks

0 Kudos
Photoray002
Level 15
Level 15
12,664 12,442 1,306 4,288
Message 6 of 8
Flag Post
HP Recommended

@Shane_Singh 

Its glitching again, you're not hacked.

You would do better by clicking the Feedback button at the bottom of the Command Center and giving an explanation of whats happening. The team will see it directly rather than my trying to get the so called reps to pass it on.

Check the box to send the log files also. You will need an email client to send the report.

Good luck.

Shane_Singh
New member
2 2 0 0
Message 7 of 8
Flag Post
HP Recommended

Wildo exactly that. Thank You for the rapid response and pointing me in the right direction.

You have my vote if you ever decide to become the Head of these so-called reps....  

Appreciated..👍

0 Kudos
Hicksetto
Level 3
24 22 0 11
Message 8 of 8
Flag Post
HP Recommended

"Enable streaming on Windows start" slider will be visible only when you install one of the OCC clients for iOS/Android and set it up on your phone. When you are connected to PC with phone through Omen app slider will be visible, then you can stop/disable Omen Remote Play from starting up with Windows.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation