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AnotherChris
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Message 1 of 2
271
Flag Post

How would I fix Dead Pixles and Red line?

‎12-05-2019 08:13 PM

HP Recommended

Hi there, I just bought my new display from the official HPstore's Ebay page and upon setting it up I have found 2 dead pixels and a faint red line, left of center, from top to bottom of screen. Was wondering what the fix would be to these issues besides returning the display for a new one?

Also, a side issue is when I went to register my Display it told me that the manufacturers warranty has expired for this product but I literally just bought it. Maybe some insight or who to reach out to about this?

Thanks!

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Photoray002
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Message 2 of 2
Flag Post

‎12-05-2019 10:52 PM

HP Recommended

@AnotherChris 

 

It would absolutely be faster for you to send it back for another one. There is nothing you can do to fix the red line running across your screen.

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