I am facing lagging issue during using the laptop

[Ritik0966]

plz solve my  problem

[VikramTheGreat]

Hi @Ritik0966,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble using the HP PC, where the PC keeps lagging when you try to use it, Sorry to hear about the trouble. Please try the steps shared below and let me know if this helps.

1. Try freeing up your system from temporary files:
    ● Press Windows + R to open the Run dialog box.
    ● In the box, type %temp% and hit Enter.
    ● Press Ctrl + A to select all files under that folder.
    ● Press Shift + Del to delete these files from your system.
    ● Click Yes to confirm.

2. Run Disk Cleanup to remove unnecessary data:
   ● Search for Disk Cleanup and open it.
   ● Check the boxes for the items you want to delete, and then click OK.
 

3. BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK
 

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @Ritik0966,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support