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‎01-28-2023 09:19 AM

HP Recommended
Product: HP X27q QHD Gaming Monitor
Operating System: Microsoft Windows 10 (64-bit)

I recently bought an HP X27 QHD Gaming Monitor 165Hz, everything was fine when it arrived except the first thing I noticed was that the cable was DisplayPort, and my Gaming Laptop is not compatible with DisplayPort. After I bought a new high-quality HDMI cable and plugged it in,  when I went to change the Hz of my monitor it wasn't allowing me to change it to more than 60Hz.

 

I tried downloading the monitor's software too but my operating system isn't on it, since I have Windows x64 21H2, which is not on the compatibility list.

 

I have heard that it might be because I need to use the DisplayPort cable, but that's impossible for me to do, are there any other solutions?

Category:
2 REPLIES 2

‎01-28-2023 09:37 AM

HP Recommended

@Riot77 

 

The normal rule is refresh rate goes up resolution will go down and vice versa. You can't get 165Hz on QHD using HDMI

 

Regards.

BH
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‎01-29-2023 02:30 PM

HP Recommended

I plugged my friend's laptop in to my monitor and to him the 165Hz where working just fine even with the HDMI cable I had, but for some reason it doesn't work for me.

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