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‎01-21-2023 07:22 AM

HP Recommended
Product: OMEN 30L Desktop GT13-0000i (236B0AV)
Operating System: Microsoft Windows 11

Recently I have updated my operating system to Windows 11.

Shortly afterwards I updated BIOS to F.24 as HP PC Hardware Diagnostics Windows 2.1.0.0 suggested.

 

https://support.hp.com/id-en/document/ish_6597206-6597263-16

You can see in the hp document linked above, in the paragraph "Configure the XMP-compatible memory", there's "Advanced" tab that can be used to enable XMP profile, I had that tab before updating.

But after updating, in the Omen Setup Utility "Advanced" tab has disappeared from Omen Setup Utility.

XMP profile is disabled in my RAM and because of this Omen Setup Utility malfunction I can't enable XMP profile for my RAM anymore.

 

How do I fix this?

Category:
1 person had the same question
3 REPLIES 3

‎01-21-2023 10:10 AM - edited ‎01-21-2023 10:12 AM

HP Recommended

Hi, I believe that this post is the same as https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Omen-Xmp-On-Bios-F24/td-p/85...and you can get the help from this post. I hope this will solve your problem, if not then it can be unsupported. 

Success comes to those who become success conscious.
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‎01-23-2023 11:05 PM - edited ‎01-23-2023 11:09 PM

HP Recommended

Had a look at the discussion page in your link and then enabled "Turbo Mode" in Omen Gaming Hub, but XMP profile is still disabled as shown in below screenshots, RAMs are running at JEDEC#13

All my RAMs are stock RAMs that came with the PC when I bought it.

omengaminghub.png

cpuz memory.pngcpuz xmp.png

 

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‎02-03-2023 06:22 AM

HP Recommended

Hi @jaehochoi,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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