I cannot open anything once I have logged into my computer.

[JH6-_]

I have restarted my PC 10 times, I cannot open any application. 

[Bill_To]

Hi @JH6-_ 

Welcome to the HP Forum.

I have been using Windows since 1992 and have never experienced this issue.

Maybe the following thoughts are way off base and I am misunderstanding what is happening.

Just to clarify your problem; the PC will startup and you can login to Windows. But you can't use Windows. Is this correct? 

I don't know of any way to fix this if you can't use the keyboard or mouse to navigate Windows. Can you connect the mouse and keyboard to different USB ports or try different USB input devices?

It sounds like your PC has massive Windows' system file corruption or, maybe malware? I have been very lucky, never had to deal with a situation such as this.

Is there anything you can think of which may have happened immediately prior to this problem? When did this problem start?

Try checking hardware, if possible, as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests.

You would have to back up data before reinstalling the operating system. I don't even know if this (reinstalling the OS) is possible if you can't use the keyboard or mouse. Remove the system drive. Connect this drive to a different PC as a data drive. Copy data from your PC's system drive to the host PC or to an external drive if possible.

I don't know what else to say other than reinstalling the HP factory image using HP Cloud Recovery if you can't use Windows. I don't know if doing a OS recovery is possible.

Regards

[JH6-_]

What would happen is I would login and click on something like google or a game, but it does not open. I go around and click everything and nothing opens. What I just ended up doing was resetting the whole computer. 

[Bill_To]

Hi @JH6-_ 

Good to see resetting Windows fixed the problem.

Regards