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‎06-24-2022 07:22 AM

HP Recommended
Operating System: Microsoft Windows 11

I recently bought an hp Pavillion gaming pc and have noticed that it has connection problems with my internet. When im using the pc for youtube or downloading a game off steam the internet connection averages 50mbps but as soon as I try to do anything that involves a multi-player connection such as joining a call on discord or playing a online game my internet connection tanks and drops as low as 8kbps and my ping in game skyrockets into the thousands

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1 REPLY 1

‎06-24-2022 07:42 AM

HP Recommended

Hello @D34thsbuttler 

 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

 

best regards

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