Laptop keyboard issue

[JurianH]

I'm playing tanki-online but its a game where you drive with your tank with those arrowkeys, rotate your turret with Z and X and shooting with spacebar. But if im firing, and ill drive too, and while im shooting i wanna rotate my turret but the 3th button i press, it doesnt activate or work. it's just not doing anything. Anyone same issue?

Sorry for my bad english, hope someone understand

[A_Gayathri]

Hi @JurianH ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing a keyboard input limitation, where pressing multiple keys simultaneously isn't registering properly. This issue is often referred to as "keyboard ghosting" or "key rollover."

Here are a few steps you can take to troubleshoot and potentially resolve the issue:

• Check Keyboard Specifications: Look up the specifications of your laptop keyboard to see if it supports or if there are any limitations mentioned.
• Test Keyboard: You can test your keyboard to see if it's registering all the keys correctly. You can use online keyboard testing tools or built-in keyboard testing software if available. 
• Update Drivers: Make sure your keyboard drivers are up to date. You can do this through the Device Manager on Windows or the equivalent on your operating system.
• Adjust Keyboard Repeat Rate: Sometimes adjusting the repeat delay and repeat rate settings in your computer's keyboard settings can help. You can find these settings in the Control Panel or System Preferences, depending on your operating system.
• Use External Keyboard: If possible, try using an external keyboard to see if the issue persists. If it doesn't, it could indicate a problem with your laptop's built-in keyboard.
• Check Game Settings: Ensure that the game settings are configured correctly and that there are no conflicts with the keybindings.

Refer to this document:  HP Laptop PC 15s-fq2000 (2D119AV)

HP PCs - Testing for hardware failures

I hope this helps. 

Take care and have a good day.

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