• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-13-2022 09:54 AM

HP Recommended
Product: OMEN 25L Desktop - GT12-0409
Operating System: Microsoft Windows 11

Hello!

I have encountered a persistent problem when loading games, in which my display will suddenly go black and indicate "no HDMI signal detected". The issue has occurred across multiple games. The only solution is to hit the power button and force the computer to shut down. In some games I can reach and the menu and it only fails when I try to start playing (Valheim) while in other games (Bannerlord) I get to see the intro videos (Nvidia, publisher, etc.) and then I get the error message.

 

I've clean installed the drivers, re-installed Windows (11) and the issue still persists.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-13-2022 06:03 PM

HP Recommended

After numerous reinstalls and stuff, I fixed the issue by using the other cables from the PSU to feed the GPU.

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-13-2022 06:03 PM

HP Recommended

After numerous reinstalls and stuff, I fixed the issue by using the other cables from the PSU to feed the GPU.

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎11-16-2022 06:34 AM

HP Recommended

Well, I rejoiced too soon. While I can now launch games, the issue presents itself a few minutes later. It seems like it's an overheating issue. What can I look into to fix it? No hardware changes on my PC, and it was working just fine about a month ago.

 

Thanks!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.