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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U8AV)
Microsoft Windows 11

does this laptop

Victus Gaming Laptop 15-fb0039ne (7Y7G6EA)

support 16x2 ram?

1 REPLY 1
HP Recommended

The notebook should be able to support 2 x 16 GB of DDR4-3200 MHz CL22 memory.

 

You can run this report to confirm:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Chapter 1 of the service manual indicates the maximum memory is 2 x 8 GB but that seems pretty low.

 

Maintenance and Service Guide (hp.com)

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