• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000a (514R6AV)

Hello!  When I turn on Bluetooth I get 4 uninstalled drivers appear in the device manager, which I cannot find anywhere. Help please. Below I provide their ID:

 

BTHENUM\{1ff31936-572e-4b36-a2bf-b2409b1aa6f4}_VID&0001004c_PID&7808
BTHENUM\{1ff31936-572e-4b36-a2bf-b2409b1aa6f4}_LOCALMFG&005d

 

BTHENUM\{74ec2172-0bad-4d01-8f77-997b2be0722a}_VID&0001004c_PID&2024
BTHENUM\{74ec2172-0bad-4d01-8f77-997b2be0722a}_LOCALMFG&005d

 

BTHENUM\{4715650b-5e9d-4ac2-b898-a4fc0aa5df78}_VID&0001004c_PID&2024
BTHENUM\{4715650b-5e9d-4ac2-b898-a4fc0aa5df78}_LOCALMFG&005d

 

BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_VID&0001004c_PID&7808
BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_LOCALMFG&005d

 

1 REPLY 1
HP Recommended

Hi @D1mar0n,

Welcome to the HP support community.
 

Could you elaborate on the issue for better understanding?

Please help us with the serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

 

Jerry_57

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.