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jwilliamsf
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Message 1 of 4
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Monitor Issue

HP Recommended
Hp 25x G-Sync/FreeSync?
Microsoft Windows 10 (64-bit)

Hi, 

 

As others have said, I have a HP 25x Monitor and in "viewing modes" I only have " Gaming" not "Gaming - Free Sync".

 

I have a GTX 980Ti

Downloaded the latest drivers

 

This monitor is supposed to support Free Sync and G sync but it doesn't.

 

Any help?

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 4
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@jwilliamsf Is this your product? Click here to verify,

If yes, I'm afraid the monitor does not support G-sync as per the specifications, and you may click here for details on free sync

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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jwilliamsf
Author
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Message 3 of 4
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@riddle_decipher Well, there is a sticker on the monitor to say it does support G-Sync and when searching on Google, it also says the monitor is SUPPOSED to support G-Sync.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 4 of 4
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@jwilliamsf Please do share the screenshot with us,

Also, there's something you need to know about free-sync vs G-sync:

One clear difference between Nvidia G-Sync and AMD FreeSync is how they handle graphics cards that produce higher frame rates than a monitor can handle. G-Sync locks frame rates to the upper limit of the monitor while FreeSync (with in-game Vsync turned off) will allow the graphics card to produce a higher frame rate

 

For more details on using free-sync supported by your device: click here & visit page. 2 1 Getting Started of the user guide.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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