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09-18-2020 08:33 AM - last edited on 09-18-2020 08:40 AM by BiancaS
Product: Omen 880-068
Operating System: Microsoft Windows 10 (64-bit)
I have an HP Omen 880-068, serial number [Personal Information Removed]. During an upgrade, the motherboard (part number 915479-001) was damaged...ram slot. Now i have 2 options...try to replace the ram slot or get a replacement board. This is the AMD variant and i was putting a Ryzen 1700 chip in. During my search fpr replacement motherboards im finding 915479-001, 915479-601, 915479-602 part numbers on what appears to be the same board. Whats the difference between them and would I have any problems using a 601 or 602 series? Please help, this is my main desktop system.
3 REPLIES 3
09-21-2020 12:22 PM
I reviewed your post and I understand that you are looking for a replacement motherboard for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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