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‎11-12-2023 02:47 AM

HP Recommended

It only freezes when I play video games. After two minutes of playing I hear a buzzing noise in my Headset and my pc freezes.

But if I watch Youtube for lets say like 4 Hours nothing happens. If this helps I've also checked out the inside and cleaned it 

(the parts I could reach) and after that it still froze but the buzzing sound was not as Loud. I've reset my pc and there's still no changes. I've done all the updates on my Hp Assistant and my Windows is also up to date.

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1 REPLY 1

‎11-14-2023 09:38 AM

HP Recommended

Hi @BigCreamer911,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your PC freezing.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Update the BIOS for your PC by clicking on the link.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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