My Hp omen 30L keeps crashing

[Caseyj55]

My HP omen 30L keeps crashing. The screen turns black and I can kind of see some outlines of what I was doing while the screen goes mostly black and then restarts. Event viewer says kernel power error, I’ve checked for hardware errors and none have come up. It’ll happen when doing anything, using discord or browsing YouTube but most commonly while gaming (I play halo and destiny 2 for the most part). I have updated everything including drivers and to no avail. I’m not sure what is happening and why nothing seems to fix it.

[ub6424]

Hello @Caseyj55 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Start windows <device manager>

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results