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HP Recommended
OMEN 30L Desktop PC GT13-1000a (207P7AV)

Hi, I am having PC crashes that would take multiple restarts for my PC to calm down. I have tried multiple ways of finding the issue, but everything seems fine. When it crashes, my screen would freeze and audio will be also frozen (keeps playing the same sound). Sometimes after the crash my pc would restart on it's own, but sometimes not. Every time my pc freeze on my keyboards the caps lock turns on and turns off on it's own. The crashes happen when my pc is still loading to boot up, during google search, and during gaming. This issue wasn't always the case, as for a year this never happened to me before. I checked that my computer doesn't overheat, my graphics card and BIOS are up to date. My pc doesn't have malware, and all hardware components are intact. I know it's a software issue, but I can't find what's wrong. I would be glad to get some help.

1 REPLY 1
HP Recommended

@Asan55 , welcome to the Community.

 

This is one of the major symptoms of a failing power supply unit (PSU).  You should have it tested.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



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