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HP Recommended
OMEN by HP 875-1000 Obelisk Desktop PC (5MU99AV)
Microsoft Windows 10 (64-bit)

Hello, I play games on my computer and I keep getting issues with my PC. My PC seems to sometimes stutter, then my inputs are delayed or repeated and my audio cuts out. Sometimes it can just be my inputs are delayed. For instance, I would be playing a game and I would be pressing W and it would keep pressing W until I press another key. my keyboard isn't stuck when this happens and it happens only when I am gaming. There are also times when my screen loses a bunch of frames and my keyboard inputs are delayed sometimes. like I would press WASD and it would lose a bunch of frames, and then input WASD at long intervals. Then sometimes it's followed by my PC fan ramping up. I checked my PC temps and it stays 60-70 for both my CPU and GPU. Sometimes my CPU would reach 90 but it would go back down. I thought it was a RAM issue so I increased my RAM from 32 GB to 64 GB and I am still having these issues. I did an HP hardware diagnostics check and it said nothing was wrong with my computer. Whenever my computer has these issues when I am playing, it only has the game and discords up. I went to some people and one person said it was a power supply issue, another said it was a disk issue, and yet another said it was a cooling issue. I need help! 

3 REPLIES 3
HP Recommended

@TRM2002 , welcome to the Community.

 

All of the reasons for your problems that you mentioned are valid.  It could be any one of them or if you are playing online it could be a server problem.  If you are not playing online make certain that you install all of the patches that are available for each game that you play.

 

Here is a website that will allow you to check to see if your computer meets the requirements for playing the games.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Hello, my computer does meet the requirements for the games I play. I have an I9 9th gen 3.60ghz 16 core, 2080 super, 64gb DDR4 ram, 750w platinum power supply, 2tb SSD.

HP Recommended

Thank you for the additional information, @TRM2002!

 

Great computer!!  It is similar to my custom build.  It should definitely be powerful enough for any of the newer games.

 

As I stated, check to assure all of the patches are installed for each game.  If you play using Steam this is done for you.  Then, you should go to the Tech Support site for each game to see if anyone else is having the same problems.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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