• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)

When I open the OMEN light studio, it says that it does not detect a compatible omen light studio device. How do I fix it

5 REPLIES 5
HP Recommended

I forgot to send a picture of the problem, so here it isOMEN Light Studio 9_27_2023 3_51_17 PM.png

HP Recommended

@Tsunami_12 

 

Does your machine have 4 zone lights ? My machine has

 

               Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO

 

When turn machine on for very fist time, did you see 4 zones such as

 

              omen kb.png

 

If NOT, your machine does not support Lighting Studio.

 

Regards,

 

        

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Kartikay31_0-1699520366775.png

 

HP Recommended

I have these 4 zones on my keyboard.

HP Recommended

@Kartikay31 @Tsunami_12 

 

Are you the SAME person ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.