My custom desktop order says declined

[EarthenChaos]

I was attempting to purchase a desktop computer from the Black Friday sale, I customized it with an i7 intel processor and RTX Nvidia graphics card.  It then said declined the next day and the pricing may have changed, I did not get a confirmation notice via e-mail and the money is still pending in my bank account. I also noticed an almost identical configuration on sale for a few hundred less than my choice.

[EarthenChaos]

It will also no longer show me my order status, it simply takes me to an error page. Will my order be refunded or is this a strange glitch?

[praveenbv]

Hi@EarthenChaos,

Welcome to the HP Support Community!

We'd love you to have you join us as an HP new computer owner.  Smiling.

For order, cancelation need to contact HP stopping , As we have limited support boundaries in the support community on New product and sales 

New Product? Need Help? HP Online Store – USA – Customer Service

•  Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

Customer Service - Examples

• HP Store Customer Service - USA

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

OR

• HP Store - UK - Customer Service - Contact the Store

Select a subject type

OR

•  HP Store – Australia – Contact the Store - Customer Service

Select a subject type

OR

• HP Store – India - English
• HP Store – India – Contact the Store - Customer Service

Select Home and Home Office products > (Next) Select the type of order/information you seek

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.