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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 25L
Microsoft Windows 11

image.jpg

I was at the Lock Screen and unplugged my pc from the wall and brought the cord to a different room for a week I was not home and when I got back and plugged it in it did not light up or anything 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Narg2, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Omen 25L! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like your HP Omen 25L is experiencing a power-related issue after being unplugged for an extended period. Here are some steps to troubleshoot the problem:

Basic Power Checks

  • Confirm Power Source: Ensure the wall socket is functional by plugging in another device.
  • Check Power Cable & Adapter: Inspect the power cord for any damage or loose connections.

Perform a Power Reset

  1. Unplug the power cable from the PC.
  2. Press and hold the power button for 30-60 seconds.
  3. Plug the power cable back in and try turning it on.

Check the Power Supply Unit (PSU)

  • If there’s no sign of life (no lights, no fan movement), your PSU might not be delivering power.
  • If your PSU has a test button or LED indicator, check if it responds when pressed.

Reseat Internal Connections

If comfortable, open the case and:

  • Ensure all power cables (24-pin motherboard, 8-pin CPU, and GPU cables) are securely connected.
  • Reseat RAM sticks and GPU to ensure proper contact.

Test with a Different Power Cable or Outlet

Try another power cord or outlet to rule out external issues.

 

Check for CMOS Battery Issue

If your PC was unplugged for a long time, the CMOS battery might have drained, preventing the system from booting.

  • Locate the CMOS battery (a small coin-cell battery on the motherboard).
  • Remove it for 5 minutes, then put it back and try powering on.

Next Steps

If none of these work, the PSU or motherboard could be faulty. Do you hear any beep codes or see any signs of power at all?  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Can anyone help me with this issue 

HP Recommended

@Narg2, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Omen 25L! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like your HP Omen 25L is experiencing a power-related issue after being unplugged for an extended period. Here are some steps to troubleshoot the problem:

Basic Power Checks

  • Confirm Power Source: Ensure the wall socket is functional by plugging in another device.
  • Check Power Cable & Adapter: Inspect the power cord for any damage or loose connections.

Perform a Power Reset

  1. Unplug the power cable from the PC.
  2. Press and hold the power button for 30-60 seconds.
  3. Plug the power cable back in and try turning it on.

Check the Power Supply Unit (PSU)

  • If there’s no sign of life (no lights, no fan movement), your PSU might not be delivering power.
  • If your PSU has a test button or LED indicator, check if it responds when pressed.

Reseat Internal Connections

If comfortable, open the case and:

  • Ensure all power cables (24-pin motherboard, 8-pin CPU, and GPU cables) are securely connected.
  • Reseat RAM sticks and GPU to ensure proper contact.

Test with a Different Power Cable or Outlet

Try another power cord or outlet to rule out external issues.

 

Check for CMOS Battery Issue

If your PC was unplugged for a long time, the CMOS battery might have drained, preventing the system from booting.

  • Locate the CMOS battery (a small coin-cell battery on the motherboard).
  • Remove it for 5 minutes, then put it back and try powering on.

Next Steps

If none of these work, the PSU or motherboard could be faulty. Do you hear any beep codes or see any signs of power at all?  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

It was the cord thanks for the help

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