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RiverSun
New member
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Message 1 of 4
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My omen Command Center does not register my progress in the rewards.

HP Recommended
omen 15
Microsoft Windows 10 (32-bit)

I apply to make a challenge i dont process it, 1. the time do not run.  2. the easy challenge that is only us the OmenCC, dont process. an i can not get the rewards.

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@RiverSun Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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RiverSun
Author
New member
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Message 3 of 4
Flag Post
HP Recommended

I apply to make a challenge i dont process it, 1. the time do not run.  2. the easy challenge that is only us the OmenCC, dont process. an i can not get the rewards

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praveen196
HP Support Agent
HP Support Agent
10,488 10,490 476 754
Message 4 of 4
Flag Post
HP Recommended

@RiverSun

 

I understand your concerns.

 

In that case, I would suggets you conatct our phone support and check for the option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Have a nice day!!

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