My two month old Victus laptop started lagging and I don't know why.

[SuperJeb98]

My two month old Victus Gaming Laptop started lagging today and I don't know why.  I spent 4 hours looking for updates, checking for viruses, etc..  It would be great if someone could help me understand why this is happening.

[Anand_Andy]

Hi @SuperJeb98,

Welcome to the HP Support Community

I understand you are facing a performance issue with your Victus Gaming Laptop . Not to worry I will help you to get a resolution to resolve the issue.

Update the BIOS, & Chipset drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

• Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them
• Also, open HP Support assistant on your PC and run the Performance tune-up check.

If the issue still persists, then please follow the steps mentioned in the below documents:

• HP PCs - The computer is slow when used for the first time (Windows 10)
• HP PCs - Improving PC Performance (Windows 10)
• HP PCs - Improving latency and reducing lag in Windows 10
   

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[SuperJeb98 · Accepted solution]

I fixed the problem, for whatever reason my drivers were disabled. I don’t know why, but it happened after my computer auto updated on shutdown.  I don’t know why this might’ve caused this, but that was the issue.

[Anand_Andy]

@SuperJeb98,

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!