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Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U9AV)
Microsoft Windows 11

My NVIDIA GeForce GTX 3050 Laptop GPU 

Device Status says :- windows has stopped this device because it has reported problem (code 43)

How i can resolve this issue please someone tell me 

IMG_20250301_120143.jpg

1 REPLY 1
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Hi @Victus2507,

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

Let’s troubleshoot the problem step by step.

 

First, start by restarting your PC. Shut it down completely, unplug the power cable, and disconnect any external devices like USBs or HDMI cables. Hold down the power button for 30 seconds to discharge any residual power. Turn your PC back on and check if the error persists.

Next, address the graphics driver. Open Device Manager, locate your NVIDIA GeForce RTX 3050 under Display Adapters, right-click it, and select "Update driver." Choose "Search automatically for drivers" to see if an update resolves the issue. If that doesn’t work, uninstall the driver instead, be sure to check the box for "Delete the driver software for this device." Restart your computer, then download and install the latest driver from NVIDIA’s official website.

If updating or reinstalling the driver doesn’t help, try rolling back to a previous driver version. In Device Manager, right-click your RTX 3050, go to Properties, and under the Driver tab, select "Roll Back Driver" (if available). After that, restart your PC to see if it resolves the issue.

Another thing to check is your system updates. Make sure your Windows is fully updated by going to Settings > Windows Update. It’s also worth visiting the HP Support website to ensure your BIOS is up to date for your specific laptop model.

Disabling and re-enabling the GPU can also be effective. In Device Manager, right-click your NVIDIA RTX 3050, disable it, wait for about 10 seconds, and then enable it again. Restart your PC afterward.

 

Let me know how these steps go or if you need further help! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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