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‎11-11-2022 05:17 PM - edited ‎11-11-2022 05:19 PM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0014

HP Power Supply Needed 120W 7.44mm

 

We purchased a HP Pavilion 27" nearly 3 years ago. We have a 3-year warranty for it through the seller. Recently they replaced the c moss battery and said I need a new power supply. [They diagnosed via Beep errors and it would work if they used a different power supply] They said the power supply is under warranty and they would ship me one. Then they emailed and said they don't have it and I can purchase it and they would reimburse me. However, I can't find it. Using HP website it says the AC Adapter was L89694-800 and the Part is not orderable in the HP Parts Store. GNRC-AC ADPTR 120W PFC SMART 7.44 Slim Replaced 918341-800.

 

I can't find it in at HP.com, their authorized sellers or on Amazon. I don't want a used one from eBay. Generic is fine since I'm pretty sure an HP one doesn't exist anymore.

 

Anyone know a reliable place to purchase this? 

Category:
1 REPLY 1

‎11-11-2022 08:13 PM

HP Recommended

@scd679 

 

No replacement part number is available

 

         https://partsurfer.hp.com/partsurfer?searchtext=918341-800

 

Therefore you have to buy the right part elsewhere. I saw Newegg is selling it for  $69.99

HP won't allow me to post the link, please help yourself.

 

Regards.

 

BH
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