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‎04-13-2021 07:44 AM

HP Recommended
Product: HP Pavilion TG01-1076z
Operating System: Microsoft Windows 10 (64-bit)

Hello friends. I recently bought an HP Pavilion Gaming Desktop TG01-1076z Bundle PC. Whenever I try to install any games, the “Isdon.dll error” is showing. I don’t know why this is happening, and how to solve the issue. Can anyone provide any suggestions to solve this issue? It will be greatly appreciated.

Configuration:

Windows 10 Home 64

AMD Ryzen™ 5 processor

NVIDIA GeForce GTX 1650 SUPER (4 GB GDDR6 dedicated)

16 GB memory; 512 GB SSD storage

3 REPLIES 3

‎04-13-2021 04:33 PM

HP Recommended

@JoshKeane , welcome to the Community.

 

Here is a video that should help you solve your problem:

 

 

Basically, you are going to increase the Virtual Memory.  The video will walk you through it step by step!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎04-14-2021 05:01 AM

HP Recommended

Thank you for helping me. I don't have much experience in this regard. However, I tried to increase the virtual memory; that did not solve the problem. I searched Google a lot and found this article, looking at the process mentioned there, I realized that maybe there was a problem with my RAM. After changing the RAM, the problem is solved. But I never thought that RAM could cause this problem. After watching the video above; I thought about the RAM. Thank you very much. 

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‎04-14-2021 12:49 PM

HP Recommended

You are welcome, @JoshKeane!  I hope your problem gets solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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