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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
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‎01-27-2024 11:16 AM

HP Recommended
Product: OMEN by HP 15-dh0007na

My omen laptop is preferably new. I got it for Christmas in 2023 and I’ve had it for almost 2 months now. It’s completely new and straight from the company. (Not been used) it’s been having issues with the network it turns airplane mode of and I can’t manually undo it. I have to reset my whole laptop for it to work. Sometimes if I’m lucky and leave it for a bit it will turn back on (only if shut off for a while) it’s been doing this a lot since I’ve got it. About 3 times and I’ve had to reset my laptop 2 times. I also had an older version of this laptop and it did the same. I tried to do radio management controls. IP reset and basically every tutorial and support I can find. But nothing works. It says i need to plug in an Ethernet cable. I’ve never once used one on this laptop or the one before. I use my home wifi for it. Is there maybe a button that triggers the airplane mode to be stuck? Is something wrong with my laptop? A virus. I’d really appreciate it if someone can help. Thank you

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1 REPLY 1

‎01-27-2024 11:23 AM

HP Recommended

The product specs for your notebook indicate that it comes with an Intel AX200 Wi-Fi adapter.

 

OMEN by HP 15-dh0007na Product Specifications | HP® Support

 

The only suggestion I can offer would be to update the Intel Wi-Fi driver to the latest version directly from Intel's website:

 

Windows® 10 and Windows 11* Wi-Fi Drivers for Intel® Wireless Adapters

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