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- New Gaming Desktop Tower Won't Start

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08-03-2022 10:30 PM
Context, this is the first time I've set up this tower. I bought this tower months ago and it came in like 5-6 months ago, in between moving places so I thought it best to wait until I'm settled in my new place. Fastforward to today when I set it up and hooked everything up, I press the power button. A second later, a green light flashes and the fan starts inside, but nothing. Tried again and same result. Checked to see if it was the surge protector that was the problem, if it was the internal parts, if there was a solution that worked online, all null. The 3 solutions I could try was holding the power down for 15 seconds, doing that while everything is unplugged then trying again, and holding the power button for 20 seconds with everything unplugged. Any tips would help
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08-04-2022 09:33 AM - edited 08-04-2022 09:34 AM
Welcome to our HP User Forum!
What I would do first is to open up your case and remove the RAM sticks, use compressed (canned) air to clean out the RAM slots, and gently but firmly reseat the RAM back in place. Do the same with your GPU if you have one.
Then check that all the various power/data connectors are properly connected.
Unfortunately, a blinking green light -at least in my experience, could be indicative of either a faulty power supply or a dead motherboard. Since you said your tower is new, I would check your warranty status and reach out to HP, IMO.
Hope this was helpful.
Kind Regards,
NonSequitur777
08-04-2022 09:33 AM - edited 08-04-2022 09:34 AM
Welcome to our HP User Forum!
What I would do first is to open up your case and remove the RAM sticks, use compressed (canned) air to clean out the RAM slots, and gently but firmly reseat the RAM back in place. Do the same with your GPU if you have one.
Then check that all the various power/data connectors are properly connected.
Unfortunately, a blinking green light -at least in my experience, could be indicative of either a faulty power supply or a dead motherboard. Since you said your tower is new, I would check your warranty status and reach out to HP, IMO.
Hope this was helpful.
Kind Regards,
NonSequitur777