• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-07-2021 03:54 PM

HP Recommended
Product: Omen 30L
Operating System: Microsoft Windows 10 (64-bit)

My new Omen 30L Desktop Gaming PC keeps crashing when playing PC games such as Warzone or Apex. It used to work fine without issues until I decided to update to the new BIOS update provided from HP system update.

 

Now everytime I start playing Warzone or Apex, or any game for that matter, it automatically crashes the game during midgame. Any help would be appreciated.

Category:
2 people had the same question
1 REPLY 1

‎11-08-2021 03:24 PM

HP Recommended

@havocdeath , welcome to the Community.

 

If you haven't done so you should check to see if there are any patches for the games.  I have found this to be a problem over the years.  Also, check the temperature of your CPU and GPU after the crash.  Overheating can cause the games to crash.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.