New Hp victus laptop lag

[Tejas2121]

I recently bought New HP victus laptop. I am not able play even basic game in laptop,it lags heavily. I have always plug the charger to avoid lag. Really disappointed 

[Bill_To]

Hi @Tejas2121 

Welcome to the HP Forum.

Have you checked the respective game's component requirements against your PC's components? You can do this at this Site. Reduce some game settings to see if you get better results.

You would have to provide a specific product number to check components. I prefer desktops when gaming.

You will not have a good gaming experience with minimal RAM, a slow CPU, a slow platter HDD, and onboard graphics.

Could be a network problem if you are doing online gaming on a limited network connection with high latency. 

Regards

[Tejas2121]

My friend has Also have the same laptop and that to mine is 16gb ram and 144hz and his is 8gb 60hz varient. He has been using it from past one year and there is no lag .I have high network work Speed also.I am not able to play even a basic 4gb game Asphalt 9 . I had even tried to change settings also in game it didn't work.

[Bill_To]

Hi @Tejas2121 

Your PC should be in warranty, contact HP Support.

Are you network gaming over Ethernet or WIFI? A poor WIFI connection could cause this symptom if your PC has good components.

Download and install the free Heaven benchmark available at this Site. Run Heaven to see how it goes.

Regards

[Tejas2121]

I updated my drivers from AMD website today,so it is working properly now😊soo let's see and thanks for your help and support 😁

[Bill_To · Accepted solution]

Hi @Tejas2121 

Sounds good.

Have fun gaming!

Regards