• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-09-2022 06:26 PM - edited ‎09-09-2022 06:27 PM

HP Recommended
Product: TG01-0023W
Operating System: Microsoft Windows 11

The computer has a new power supply because the old one fried, I only get 1 beep after the computer dies out. And a small wire that looks like a ground is loose  (and this has a small piece of plastic at the end that is. not a plug)

Category:
2 REPLIES 2

‎09-10-2022 04:47 AM

HP Recommended

Hello @Projectpeace 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Ask a friend who is good with computers to help you.

Follow instructions ...

- Disconnect power cable !

- Reconnect RAM
- Check <all> cable connections
- Reconnect hard drives

- Reconnect graphics card

- Check RTC Real Time Clock CR2032 battery (should have 3V)
- Press and hold power <button> for 30 seconds

- Connect power cable and try again ...

 

(2) Please report your results

 

Kind regards

Was this reply helpful? Yes No

‎10-08-2022 12:56 AM

HP Recommended

Please report back

Kind regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.