Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

No internet connection

HP Recommended
Omen By HP Desktop Intel Core i5- 8GB memory- Nvidia GeForce GTX 1060- 1TB Hard Drive
Microsoft Windows 10 (32-bit)

So i recently switched cases on my Omen pc and everything is working fine except i cannot connect to my wifi wirelessly their is a grey star over the wifi symbol and sometimes a yellow triangle i’ve watched numerous videos on youtube and all didn’t work so i thought i’d come here for some help, thank you.

Level 12
Level 12
6,549 6,533 614 1,452
Message 2 of 2
Flag Post
HP Recommended


Welcome to the forum.

I am not a HP employee.


Using a retail chassis with a HP motherboard can cause problems.


There is usually a HP chassis WIFI antenna which provides connectivity to the WIFI card installed in your PC. The retail case is not going to have this connection.


You may have to go with a USB 3.0 WIFI dongle or get a PCIe WIFI adapter to use WIFI.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation