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‎01-24-2025 12:28 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Operating System: Microsoft Windows 11

Hii everyone, I have been facing a no power issue from over a month and I haven't received any response from HP. How shall I fix my Omen 16's issue ?

 

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2 REPLIES 2

‎01-24-2025 05:02 PM - edited ‎01-24-2025 05:06 PM

HP Recommended

Greetings @Himanshu204040 

 

Welcome to the HP Forum.

 

Very unusual to see you are not receiving a response from HP if your PC is in warranty.

 

I would say your PC has an external power brick problem, a component connected to the MB problem, or a MB problem if the PC is terminally ill.

 

Disconnect all unnecessary peripherals. Then try to start the PC again.

 

Try the mouse, if applicable, in all available USB ports.

 

Contact a local PC Tech if the PC is not in warranty.

 

Regards

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‎01-25-2025 03:24 AM

HP Recommended

 

Have you tried doing this?

  • Disconnect the power adapter.
  • Remove the battery if it’s removable (if not, skip this step).
  • Hold the power button down for 15-20 seconds to drain any residual power.
  • Reconnect the power adapter (without the battery) and try turning it on.

 

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