OMEN 25L cpu overheating

[znex]

Hello, I have a problem with my cpu temperatures reaching dangerous amount of heat on my 25L. My cpu sits at 60-75c only having google chrome open or something else very small, games are unplayable because of how hot the cpu gets when I play something.. I've even tried playing non demanding games like roblox and it instantly jumps to 85c+, I'm honestly very worried because I don't want my pc to die so I can't play any game. Any suggestions would be appreciated greatly.

[Dilip_18]

Hi@znex,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Overheating issues with the HP Omen Desktop PC.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Updating Nvidia Driver
• Uninstalling & Reinstalling Nvidia Driver
• Maxing out power settings for maximum performance
• Try HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures.

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

The last thing I can suggest trying to restore a computer back to the factory default using Reset PC within windows, which will isolate whether it’s a software or hardware issue. 
 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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