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‎06-18-2021 05:14 PM - last edited on ‎07-14-2021 12:02 PM by Retired

HP Recommended
Product: OMEN Desktop PC - 880-101nx
Operating System: Microsoft Windows 10 (64-bit)

Recently, a BIOS problem appeared CMOS Reset (502)
by using hp support assistant all programs have been updated to the latest version and BIOS F.53

So what is the proper way to solve the problem?

Category:
1 person had the same question
2 REPLIES 2

‎06-20-2021 11:14 PM

HP Recommended

@Annie_K 

 

Please use the following Guide to fix:

 

           https://support.hp.com/au-en/document/c01443485

 

Regards.

BH
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‎06-22-2021 08:23 AM

HP Recommended

Hello
Thank you for the link, the explanation has been applied and this is what happened with me
after the BIOS recovery, i waited for it to reboot and here i was surprised that Windows is back as it is like i received it (new) No software or anything, The good thing is that i have another hard disk to save files and other things, Although there were some things that were on "C" I wanted but it's okay, The programs can be reinstalled by communicating with their sites, and some of them I saved the serial number

 

i know the cause of the problem OMEN CMOS Reset (502)
when i travel or away for a long time, i disconnect the power from the PC but if you keep the power plugged in, the problem disappears

anyway, thanks again

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