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ImagineAtom
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Solved!

OMEN Command Center - oversized omen command center that cannot be resized

HP Recommended
Omen by HP Obelisk Desktop 875-0014
Microsoft Windows 10 (64-bit)

Yesterday morning when I went to test out this computer I had bought not long ago, I opened the omen command center,  which I had opened before. Rather than showing me any information it just shows me an oversized window of the end-user license agreement. It only shows me half the window and I cannot resize it in order to consent to the agreement. 

My Attempts: 

-uninstall and Reinstall

-messed around with the display settings

 

If anyone has any recommendations for troubleshooting or solution, please respond.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @ImagineAtom

Welcome to the HP Support Community. I'd be happy to assist you.

 

Are you facing this issue only with the Command center app?

Did you try changing the display resolution and check if that helps?

Right-click on your desktop screen > Display settings > Resolution

 

Did you use the Microsoft store to reinstall the app?

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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3 REPLIES 3
Kumar0307
HP Support Agent
HP Support Agent
24,241 24,207 1,721 2,058
Message 2 of 4
Flag Post
HP Recommended

Hi @ImagineAtom

Welcome to the HP Support Community. I'd be happy to assist you.

 

Are you facing this issue only with the Command center app?

Did you try changing the display resolution and check if that helps?

Right-click on your desktop screen > Display settings > Resolution

 

Did you use the Microsoft store to reinstall the app?

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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ImagineAtom
Author
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Message 3 of 4
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Thank you, I’ve been having the issue with only the OMEN command center. I’ve been able to finally see the whole window by changing the scale to 125% and the resolution to 2560 x 1080. 

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Kumar0307
HP Support Agent
HP Support Agent
24,241 24,207 1,721 2,058
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@ImagineAtom

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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