OMEN Gaming Hub - Cleaner is hanging on 99% since more than 4 hrs

[EB94]

I have launched the Cleaner of OMEN Gaming Hub. It is running by now since more than 3 hours and it is staying since then at 99% completion. Is this normal or is there a problem? What is usually the running time of the cleaner?

Thanks for advise.

[old_geekster · Accepted solution]

@EB94 , welcome to the Community.

I definitely believe there is a glitch in the app.  It should take no more than a few minutes to complete the cleaning with the amount of gigabytes that are involved.  I suggest closing the app, if possible, and start over.

[EB94]

Thanks, this helped. I stopped the process, closed and re-launched the app and restarted the cleaning process. This worked, process has properly completed. 

[old_geekster]

You are welcome, @EB94!  It is my pleasure.  Always glad to help.

Computers are like asking a doctor for advice,  he may say take an aspirin and call me in the morning.  The aspirin, in this instance, is replaced by a reboot of the computer or app. 😉  It often helps as it did this time.