OMEN Mindframe Prime, Buzzing Sound

[Alkert]

I have an Issue with my Headset with the Leatest Windows 11 22H2 Update. 

Im starting to hear Only a buzzing Sound when i watch Youtube or music and the video start lagging. 

I tried Contacting Microsoft Support Till they Diricetd me to you.

as they Said this Headset Might not be Compatiable with Windows 11 22H2 Update. 

Please your Support here. 

Itried Everyting :

Updating the Drivers in Both Sound's .

Uninstalling The driver and Rester the PC.

Installing leatset Update to my Motherboard.

Updating the leatest NVIDIA Driver

The only Saloution i found is to update the Omen Driver and chose the driver that i want to update and change it from MINDFRAME to USB audio Device Update. 

But 

When i did that i cant ACsess Omen Audio Lab it Keep Telling me to Update Like the Pciture below :

Now im left with a Normal Heaset without any Surounding Hearing or any Extra effect that i bought the Headset For. 

Please your support here.

[Alkert]

It turns out my Serial number is Not registered in HP Warranty in there system for some reason. I Couldnt even Reach there Customer service and if i did they end there support to me Cuz of the Warranty is not Registered, alltough i have my invoice not 6 month Old, Nothing Could Help me with HP support Bad service, i Tried everything to solve my issue but nothing worked. 

Anyway... i bought a new Headset.

Just to remmind you all if you are going to buy an OMEN headset DONT.

From me Loving the Headset and the Company to me Suffring from it i Paid 180 $ for this. 

I would not Recommend buying it and facing  a Bad After sale Services. 

Great Job HP. 

[Irfan_06]

Hi @Alkert,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with your HP headset and may need replacement.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support