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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Obelisk Desktop 875
Microsoft Windows 10 (32-bit)

Hello I've bought a new CPU from AMD 5600X. 

https://www.wepc.com/news/amd-zen-3-b450-x570-compatible/

So in generell the chipset could work with 5600X but HP must provide a valid bios. 

I'm shocked that HP has jet not released a specific BIOS update 😞

Is there a relase date or a statement that HP would not provide a BIOS for the new Zen 3 CPU's for the B450 chipset mainboards?

I have 7 Days left to send the new CPU back to the onlineshop... 

3 REPLIES 3
HP Recommended

Hello
we do not know the model of your computer / motherboard!
but anyway, if you want to install a processor much more recent than the release of this model, in 99% of cases it will not be possible
Hp will only provide bios updates, only for some reason, it usually will not develop a new update, just so that the user can install a very latest processor.
it is very rare anyway, especially if you spend a few generations
therefore, to check if we can have the model of the computer, but you can certainly return it

------------------------------------------------------------
this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hello Prométhée,

 

here are the needed Info. 

Every big mainboard manufacturer provides an BIOS update. AMD provided the needed information to all manufacturer. 

 

Produktnummer: 8EX08EA#ABD
Seriennummer: 8CG9381L3B

If HP is not providing a BIOS then this will be last time I bought a HP PC.. So much potential is wastet in any way. That is not good for our environment as well. Anyway im shocked! 

HP Recommended

sorry, but I don't think it will
not at all the same series

https://support.hp.com/us-en/product/omen-by-hp-obelisk-desktop-pc-875-0000a/23302709/model/31399654...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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