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‎03-26-2023 07:56 AM - last edited on ‎03-26-2023 03:39 PM by Retired

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)

Screenshot_20230326-191913.jpg

  •  Tried calling the support for last 1 hour stil waiting on time is this the service Hp is committed to I have been trying to reach till yesterday but no one has solved my queries and my pc is freezing at its will but no one has shown up neither team has shown a single effort from their end despite being asked for calls multiple times and on top of that when we asked no body responded what will I do with such pathetic service highly disappointed with HP
  • Is anybody from Hp watching this kindly connect asap or else I would no other option rather than to return the product thank you quick revert is appreciated
Category:
3 REPLIES 3

‎03-26-2023 06:23 PM

HP Recommended

Hi @Sagarsharma1,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support

 

Raj_05
HP Support Community Moderator
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‎03-28-2023 10:07 AM

HP Recommended

I am fed up with your services now you don't have any means to help your customers instead everybody comes and gives their own opinion no intention to listen what customer say or listen to grief sorry but such a horrible and pathetic services i have received , I am totally shocked that this level of services are provided by Hp nowadays I didn't hope that this service will be provided to by the company now I am regretting after purchasing the product will not recommend to my friends, family or anyone instead will demotivate them for the same to not go with Hp as such pathetic service and no commitment towards their customer and the contact supports team disconnects the call on mid call how horrific practice is that after the call being connected after 1 hour of waiting patiently 

Really a Devastating and regretful experience with HP this would be my last purchase with hp 

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‎03-29-2023 12:26 AM

HP Recommended

Hi @Sagarsharma1 

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

 

Raj_05
HP Support Community Moderator
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