• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Desktop PC 25L GT11-0000i / GT12-0000i (7WM02AV)
Microsoft Windows 11

Hi,

 

I am having issues with my GPU RTX 3070. The signal going to one or more monitors is not constant. Sometimes the monitor(s) go(es) dark for any period of time from 2-3 sec to forever.

 

After I contacted NVIDIA support, they told me that the RTX 3070 requires a PSU of at least 650 W (instead of the 500 W which is mounted). And they suspect, that the issues result of not enough Power supply.

 

What can I do?

 

Thanks

Andy

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Andy_Hg,

 

Welcome to our HP Community forum!

 

Well, the Nvidia support team is correct -an RTX 3070 typically requires a minimum 650-watt power supply, while the OMEN 25L GT11/GT12-0000i comes with a 500-watt PSU, which is likely insufficient. The symptoms you’re experiencing -intermittent signal loss and black screens, are common signs of power instability.

 

Solutions:

 

1. Upgrade the Power Supply (Recommended)

Since the stock 500-watt PSU is underpowered for an RTX 3070, upgrading to a 650-watt or higher PSU is the best long-term solution.

 

  • Recommended PSU:

    • Minimum: 650-watt (80 Plus Gold)
    • Ideal: 750-watt (for headroom and future upgrades)
    • Preferred brands: Corsair, Asus, Thermaltake
  • Things to Check Before Buying:

    • The OMEN 25L uses a standard ATX PSU, so you can install any high-quality aftermarket PSU.

 

2. Reduce Power Draw (Temporary Workarounds):

 

If you cannot upgrade the PSU immediately, try these steps:

 

  • Lower the GPU Power Limit
  • Disable GPU Overclocking
    • If overclocked, revert the GPU to factory default settings.
  • Use Fewer Monitors
    • Running multiple monitors increases power demand; testing with only one may reduce crashes.
  • Avoid High-Power Games or Applications
    • Running less demanding applications can reduce GPU power spikes.

 

3. Check for Other Possible Issues:

 

If the issue persists after upgrading the PSU, consider:

 

  • Faulty DisplayPort/HDMI cable – Try replacing them.
  • Driver conflicts – Use DDU (Display Driver Uninstaller) to clean install the latest NVIDIA drivers.
  • Reseat GPU and power cables – Ensure the GPU is properly seated, and all PCIe power cables are firmly connected.

 

Conclusion:

 

The best likely fix is to replace the 500-watt PSU with a 650-watt or higher unit. If an upgrade isn’t possible yet, lowering GPU power limits can help temporarily.

 

Kind Regards,

 

NonSequitur777


View solution in original post

5 REPLIES 5
HP Recommended

@Andy_Hg,

 

Welcome to our HP Community forum!

 

Well, the Nvidia support team is correct -an RTX 3070 typically requires a minimum 650-watt power supply, while the OMEN 25L GT11/GT12-0000i comes with a 500-watt PSU, which is likely insufficient. The symptoms you’re experiencing -intermittent signal loss and black screens, are common signs of power instability.

 

Solutions:

 

1. Upgrade the Power Supply (Recommended)

Since the stock 500-watt PSU is underpowered for an RTX 3070, upgrading to a 650-watt or higher PSU is the best long-term solution.

 

  • Recommended PSU:

    • Minimum: 650-watt (80 Plus Gold)
    • Ideal: 750-watt (for headroom and future upgrades)
    • Preferred brands: Corsair, Asus, Thermaltake
  • Things to Check Before Buying:

    • The OMEN 25L uses a standard ATX PSU, so you can install any high-quality aftermarket PSU.

 

2. Reduce Power Draw (Temporary Workarounds):

 

If you cannot upgrade the PSU immediately, try these steps:

 

  • Lower the GPU Power Limit
  • Disable GPU Overclocking
    • If overclocked, revert the GPU to factory default settings.
  • Use Fewer Monitors
    • Running multiple monitors increases power demand; testing with only one may reduce crashes.
  • Avoid High-Power Games or Applications
    • Running less demanding applications can reduce GPU power spikes.

 

3. Check for Other Possible Issues:

 

If the issue persists after upgrading the PSU, consider:

 

  • Faulty DisplayPort/HDMI cable – Try replacing them.
  • Driver conflicts – Use DDU (Display Driver Uninstaller) to clean install the latest NVIDIA drivers.
  • Reseat GPU and power cables – Ensure the GPU is properly seated, and all PCIe power cables are firmly connected.

 

Conclusion:

 

The best likely fix is to replace the 500-watt PSU with a 650-watt or higher unit. If an upgrade isn’t possible yet, lowering GPU power limits can help temporarily.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thanks for the quick reply. I will try replacing the PSU.

HP Recommended

@Andy_Hg,

 

Replacing the power supply is a piece of cake: Replace the Power Supply | OMEN 25L GT11-0000a, GT11-0000i, 30L GT13-0000a, GT13-0000i | HP.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thanks for the link. Two more questions:

1. I have an HP Omen L25 GT12-0xxx. Is the repalcement of the PSU the same as at the GT11 and GT 13 (as in the video)?

2. If I buy a new PSU: Does it already include all the cables in the right length?

 

best regards

Andy

HP Recommended

@Andy_Hg,

 

There is no difference whatsoever between the GT11 or GT12.

 

Yes, all the power supply's power cables you'll need for your PC are included.  Personally, I prefer a so-called "fully modular" power supply, where you only plug in the power cables you need, which makes cable management a breeze.  The (cheaper) non-modular power supplies have all the power cables permanently attached to the unit.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.