Omen 25L Running extremely slow at times

[sjmack1957]

This PC is almost one year old and over the past 3 weeks i have seen a significant slow down in performance. To the point that it is using up tons of memory and I have no idea why. I have checked to see what programs are running in the background and everything appears to be normal. I have run my virus application, thinking that maybe malware has crept into the system, but nothing pops up.

Its very frustrating. Here is my system info:

MODEL
OMEN by HP 25L Gaming Desktop GT15-2xxx
OPERATING SYSTEM
Microsoft Windows 11 Home
- Release ID: 2009
- Version: 10.0.26200
- Build: 26200
CPU
Intel(R) Core(TM) i5-14400F
- Clock speed: 2500MHz
- Description: Intel64 Family 6 Model 183 Stepping 1
GPU
NVIDIA GeForce RTX 4060
- Refresh rate: 60Hz
- Driver version: 32.0.15.8163
RAM
KF552C40-8
- Capacity: 8GB
- Type: DDR5
- Default clock speed: 2000MHz
HP52U40S6HA-8FRAE
- Capacity: 8GB
- Type: DDR5
- Default clock speed: 2000MHz
KF552C40-8
- Capacity: 8GB
- Type: DDR5
- Default clock speed: 2000MHz
HP52U40S6HA-8FRAE
- Capacity: 8GB
- Type: DDR5
- Default clock speed: 2000MHz
AUDIO
NVIDIA High Definition Audio
Intel® Smart Sound Technology for USB Audio
Realtek High Definition Audio
OMEN Cam & Voice
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Not sure if that helps but any suggestions would be greatly appreciated

[VikramTheGreat]

Hi @sjmack1957,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for sharing the detailed specs that help a lot! Your OMEN 25L is a powerful system, so a sudden slowdown with high memory usage suggests something deeper than just background apps. Let’s troubleshoot step by step:

Why This Happens

• Memory leaks from apps or drivers.
• Windows updates are introducing performance bugs.
• Disk fragmentation or SSD health issues.
• Thermal throttling (dust buildup or fan curve misconfiguration).
• OMEN Gaming Hub settings (sometimes over-aggressive performance profiles cause instability).

Step 1: Check Resource Usage

Open Task Manager → Performance tab:

• Is Memory usage near 90–100% even when idle?
• If yes, check the Processes tab for apps consuming RAM.
• If nothing obvious, it could be a driver or OS-level leak.

Step 2: Run HP Diagnostics

• Press F2 during boot → Run System Tests (Memory & Storage).
• Or use HP PC Hardware Diagnostics Windows:
  HP PC Hardware Diagnostics | HP® Support

Step 3: Update Drivers & BIOS

• Go to OMEN by HP 25L Gaming Desktop PC GT15-2000i | HP® Support
• Update: 
  • Chipset drivers
  • NVIDIA GPU driver
  • BIOS
  • OMEN Gaming Hub

Step 4: Check Storage Health

• Open Command Prompt (Admin) → Run: chkdsk /f
• Also, check SSD health using CrystalDiskInfo or HP Diagnostics.

Step 5: Disable Startup Bloat

• Ctrl + Shift + Esc → Startup tab → Disable unnecessary apps.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Phillip303]

Windows for some odd reason pushed that nvidia driver which is a studio driver. That’s what happened to me without accepting anything. In case you’re gaming, install the latest game ready driver.